Shipping policy

Shipping Policy –Wicker Furniture

Thank you for shopping with Wicker Furniture. We are committed to delivering your wicker furniture quickly and safely. Please review our shipping policy below for full details on how we handle deliveries.

---

1. Processing Time

• Orders are typically processed within 2–5 business days.

• Custom or made-to-order items may require additional processing time. Estimated lead times will be provided at checkout or via email.

---

2. Shipping Methods & Delivery Times

We offer several shipping options:

• Standard Shipping (5–14 business days)

• Expedited Shipping (2–4 business days)

• White Glove Delivery (for large furniture pieces – includes in-home setup and packaging removal)

Delivery times may vary based on your location and product availability.

---

3. Shipping Rates

• • Free Shipping: On orders over R5,000 Oversized or Freight Items: Large furniture items may incur additional fees. Charges will be calculated at checkout.

---

4. International Shipping

We currently ship to select international destinations. Please contact us at order@wickerfurniture.co.za/064 052 6793 for a custom quote and estimated delivery time.

---

5. Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking details. You can track your order at any time via your account or the tracking number provided.

---

6. Damaged or Lost Items

Please inspect your order upon delivery. If you receive a damaged item or your shipment is lost:

• Report any damage within 48 hours of delivery.

• Contact our support team at [order@wickerfurniture.co.za/064 052 6793 with your order number and photos (if applicable).
  We’ll work quickly to resolve the issue or offer a replacement.

---

7. Questions or Special Requests

Need help with shipping arrangements or want to schedule a specific delivery time? Email us at order@wickerfurniture.co.za or call us at 064 052 6793.